October 15th, 2009 The Cape Town Branches sent their staff to the first Solartech “staff business building seminar” at the Waterfront yesterday. The training centered around, Success, (CRM ) customer experience management and Sales and marketing strategies. James was impressed at the level of intellect within the organisation, and enjoyed connecting to the heart beat of the organisation here in Cape Town. An obvious opportunity moving forward will be the ” Turn the workforce into the Sales Force” campaign where by all Technicians will be trained and upskilled to turn every installation into referrals….”striking while the iron is hot is critical to the success of the referral programme ” said James McCallum Group MD….”we need to ensure our Technicians develop more than just technical skills, i want to show them how to double their incomes, buy working smart, not hard" |
